There is no doubt 2020 has been a challenging year for us all! Our sector has demonstrated great resilience and swift adaptability to the way we support our communities during the pandemic. We have had to rethink and embrace new ways to deliver our services. While this crisis continues to challenge us, it also presents us with the unique opportunity to learn from our collective experiences faced in response to the COVID crisis.
ALIA QLD presents a webinar series in lieu of our annual conference this year under the Survivor theme – how we outwitted, outplayed and outlasted this challenging time!
Webinar 4 – Panel Discussion (Team Merge)
Registrations: To register for Webinar 3, held on 21 October, send an email to aliaqldgroup@gmail.com by 19 October. A Zoom link will be sent to you the day before the event.
Webinar 1 Outwit
When: 26 August, 5pm – 6.15pm
Program:
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Guest speaker: Peter Fiegehen, Australian Survivor Peter lasted 17 days in the 2016 Survivor game, battled harsh conditions and in the end had to make a gut-wrenching decision. Peter will share his experiences in Survivor and how this helped him during COVID. |
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Raelee Lancaster & Karen Tysoe, Griffith University |
| Kaley Schelks, Ipswich Libraries David Camar, Brooklyn Public Library “Brisbane to Brooklyn via Wuthering Heights” This is a story that needs to be shared with the Tribal Council at ALIA Queensland Webinar Survivor Series 2020. It demonstrates the important role Public Library Programming plays within its communities. I had accepted the challenge to outwit the COVID crisis! My tribe – Ipswich Libraries, needed to explore the unfamiliar terrain of online programming, including Book Clubs. So began my virtual global trek of Public Libraries. |
Webinar 2 Outplay
Hear about experiences on innovative responses to delivering services, meeting clients needs and changes to practices.
When: 23 September, 5pm – 6.15pm
Program:
| Steph Piper, University of Southern Queensland “Face Shield Face Off: Makerspace Fast Response” Makers across the world have been responding to the shortage of PPE in new and creative ways. The University of Southern Queensland Library Makerspace lead the local community effort to provide over 350 3D printed face shields to local hospitals, aged care and healthcare providers. As well as the face shields project, hear about changes to the USQ Makerspace for online service delivery & pivots to existing service. |
| Bonnie Dixon & Michelle DuBroy, Griffith University “Play their way: delivering an online literature search workshop asynchronously in Microsoft Teams” When COVID disrupted the annual HDR Skills Week at Griffith University, we needed a new way to engage PhD candidates and researchers in learning to search for literature reviews. We needed an online teaching tool that would let us share information, let students ask questions and work anywhere, anytime. |
| Daniel Walker & Sue Hutley, Bond University “Library Survivor – The Live Game” Join an interactive live game experience and compete in virtual challenges while sharing your experiences on innovative responses to delivering services, meeting clients’ needs and changes to practices. In true Survivor style, there may be a few twists and hidden surprises along the way. Who will be crowned the ultimate Library Survivor? |
| Leanne Stockwell, Griffith University “How’s that for timing? The Introduction of TEAMS Online consultations at Griffith Library.” In late 2019 a project to move all online consultations offered by Griffith Library to a single platform was commenced. Standardising online consultations through the consistent use of Microsoft TEAMS, supported by high-quality procedures and guidelines has fostered collaboration within AES around troubleshooting solutions, quality control and has identified areas for service improvements. It also proved to be EXTREMELY timely when all library services were forced moved online with the COVID-19 outbreak in March 2020. Hear about how the project came about, why it was needed and reflections in the wake of COVID-19. |
Webinar 3 Outlast
Hear about experiences about the psychological challenges, managing uncertainty, caring for our clients and teams, celebrations of library resilience.
When: 21 October 5-6pm 5pm – 6.15pm
Program:
| Rebecca S. Randall, University of Southern Queensland “Sit in The Darkness with me: opening up about my mental health in the dumpster fire of 2020” I’m a white Australian, cishet woman who might be autistic but definitely has generalised anxiety disorder. I am also an early career librarian, who’s desperately treading water like everyone else this year. Follow me on a terrible adventure through 2020, as I reflect on my mental health experience throughout the COVID-19 pandemic in QLD, Australia. I’ll look at how one might balance being a successful librarian while surviving every new horror the days bring. I’ll pause for laughter breaks. I’ll even share my therapist’s advice with you, because nothing is better than free therapy. But most of all, I promise I will get ugly with it. I’m going to strip it all back and invite you to sit in The Darkness with me, because in doing so you might find a bit of your own experience staring back at you, without having to fully plunge into the void by yourself. |
| Jennifer Hall & Nicole Clark, QUT “Developing a team PERMA-culture that outlasts the pandemic” Using a scenario-based approach and applying a Positive Psychology lens, this paper will outline QUT Library’s response to COVID-19 in terms of strategies to continue and further develop connectedness with library staff, the lessons learnt, and opportunities for the future. |
| Christopher Hart, Kylie Pay, Julie Aslett, Alex Williams, Griffith University “Rethinking ritual recruitment: What our tribulations, our resilience and our candidates taught us during COVID-19” In this celebration of library resilience during COVID-19, four library professionals present their experiences of the Recruitment Cycle, including hiring and induction, from the perspective of onboarders and onboardees. When libraries are closed, all services have moved online, and everyone is working from home, how have our people adapted to the challenges and uncertainties of the new normal in a critical human resources activity? |
Webinar 4 Panel Discussion (Team Merge)
When: 18 November 5-6.30pm
Be part of our panel discussion to talk about challenges and rewards for 2020 and the opportunities and hurdles faced beyond 2020 for the GLAM sector. Our panellists include:
Anna Raunik
Anna Raunik is responsible for the development of State Library’s collection and client service offers online and onsite at South Bank. Anna has extensive experience in library services in Queensland. A significant component of Anna’s career at State Library has focused on the introduction and exploitation of technology to enable service delivery improvements and greater statewide reach. Key outcomes have included coordination of national initiatives including the National edeposit project and leading the development and delivery of State Library’s Digital Strategy, Q ANZAC 100 Memories for a new Generation, First World War statewide commemoration activities and Anzac Square Memorial Galleries visitor services. In February 2020, Anna was awarded the VALA Robert D. Williamson Award for her outstanding contribution to the development of information technology usage in Australian libraries.
Sarah Howard
Sarah Howard is the Acting Manager of Library Service (Kelvin Grove campus) at QUT Library. With many years of experience in academic libraries, she is responsible for the management, delivery and development of library services at Kelvin Grove.
Angela Orth
Angela Orth is the Manager of TAFE Queensland Library Network.
She is an experienced Library Manager within academic, public and special Libraries.
Angela takes pride in leading high-performing teams and delivering innovative Library and information services.
Library Services as the ‘Trunk of the tree’ is her motto. Armed with this byword and her ability to set a clear vision and sense of direction, has led to success in shaping the operations of TAFE Queensland Library Network. She successfully brought together six disparate regional library services and budgets to form one Network. When not busy leading Libraries you will find her chilling on the beach, shopping, reading, and organising.
Matt Pascoe
Matt Pascoe is the Customer Experience Manager for Ipswich Libraries. He has had a long, varied media and digital history as a journalist, film maker, web programmer, game developer, entrepreneur, digital media specialist, collections strategist and customer experience enthusiast.
Since joining Ipswich City Council Matt has been involved in several ground-breaking initiatives: including helping to establish the renowned “Marketplace” collection model; building an award-winning online Netflix-adjacent discovery experience for the Library collection; and recently helping to design and deploy the automated 24/7 Library Pod self-service project. Currently helping to design 3 new libraries, Matt believes in the use of data-driven policies, extensive customer feedback and iterative service design to build collections that truly respond to community need. Matt Pascoe remains convinced that the real potential of Library collections remain untapped and that paper-based books are the most important part of the future of Public Libraries.
hi there. wondering if you are extending your registration date to the following week, then QPLA can promote on our website? please let me know. thanks
Hello Deb, our first webinar is being held on Wednesday 26 August which is why registrations for that one close 24 August. This is the first of a series of webinars however so it would be really lovely for QPLA to promote the next ones in the series! There will still be opportunities to register for the future sessions. More details will be available soon. Many thanks
Hi ALIA QLD, for some reason the email address failed when I just tried to email an RSVP through. Is it definitely aliqldgroup@gmail.com ?
Thanks!
Hi Rebecca, you are missing one letter in the email – it’s aliaqldgroup@gmail.com. Thanks!